14-day refund policy

Plan Pricing and Data Rules

Monthly plans reset each month; data packs last until used. Check your usage habits before choosing an allowance.

No email required Unlimited simultaneous devices No-logs policy

Plans at a Glance

Plans start at ¥9.9/month. Pay with Alipay, WeChat Pay or USDT. Refunds are available within 14 days, no reason required. All plans support unlimited simultaneous devices.

VPNHear Plan Pricing and Data Allowances
Plan	Price	Billing	Data	Devices
Monthly Plan · 60GB	¥9.9/month	Monthly plan	60GB	Unlimited
Monthly Plan · 250GB	¥18/month	Monthly plan	250GB	Unlimited
Monthly Plan · 500GB	¥28/month	Monthly plan	500GB	Unlimited
Data Pack · 300GB	¥158	Data pack, valid until used	300GB	Unlimited
Data Pack · 1000GB	¥358	Data pack, valid until used	1000GB	Unlimited
Data Pack · 3000GB	¥658	Data pack, valid until used	3000GB	Unlimited

Monthly plan data resets each month on the activation date; data packs never expire. Check the allowance and validity rules for each billing option separately.

Choose a Billing Option and Data Allowance

Monthly Plans and Data Packs

If you use the service regularly, consider the monthly allowance. If your usage is occasional, see whether a data pack better fits your needs. Switch tabs to view each option.

Monthly plans suit accounts with ongoing usage. Data resets each month on the activation date; upgrades mid-cycle prorate the price difference for the remaining days. Base your choice on your actual usage history. Video quality and device count do not translate directly into a fixed data allowance.

Monthly Plan · 60GB

¥9.9/month

A good fit for users who mainly browse web pages, use email and work with text-based tools, with relatively light monthly data needs. Start with a smaller allowance, review your usage, and decide whether to adjust. Keep an eye on your remaining data if you regularly stream video, sync large files or download materials. Unlimited devices do not increase your data allowance, and no fixed viewing time is guaranteed.

60GB per month
Data resets monthly on the activation date
Unlimited simultaneous devices
14-day refund policy

Choose this plan

Monthly Plan · 250GB

¥18/month

For users who need more than everyday work, such as watching videos, joining remote meetings or transferring files. The main difference from the smaller plan is the monthly data allowance; it does not provide extra access to any particular platform. Use the panel’s usage records to guide your choice, paying particular attention to background syncing and video playback. If your needs change, review the upgrade details in the panel before making an adjustment.

250GB per month
Data resets monthly on the activation date
Unlimited simultaneous devices
14-day refund policy

Choose this plan

Monthly Plan · 500GB

¥28/month

For users with confirmed higher monthly needs, including regular use of international routes, video streaming and file transfers. The larger allowance gives you more room to use data, but it is still capped and is not an unlimited service. Check your past usage before choosing. A larger allowance does not mean a higher fixed speed or guarantee access to a particular service at all times.

500GB per month
Data resets monthly on the activation date
Unlimited simultaneous devices
14-day refund policy

Choose this plan

Data Packs: Use Until Depleted, Never Expire

Data packs do not reset monthly, making them suitable for business trips, temporary work or occasional use. “Never expires” refers to the data pack’s validity period; it does not mean unlimited data. Once the allowance is used up, check the available options in the panel.

Data Pack · 300GB

¥158/pack

For occasional users who need international routes but do not use them continuously. Use the data at your own pace without planning around a monthly reset date. If your usage becomes regular, compare the rules for monthly plans and data packs again. This pack includes 300GB, never expires, and does not replenish monthly.

300GB, valid until used
Never expires
Unlimited simultaneous devices
14-day refund policy

Choose this plan

Data Pack · 1000GB

¥358/pack

For users who want a larger allowance on hand but do not have a consistent month-to-month usage pattern. A data pack may suit periods of intensive work followed by extended breaks. Consider whether you truly need the larger allowance rather than focusing only on the total data. This pack includes 1000GB and usage depends on your needs; no fixed usage period is promised.

1000GB, valid until used
Never expires
Unlimited simultaneous devices
14-day refund policy

Choose this plan

Data Pack · 3000GB

¥658/pack

For users who understand their usage patterns and want to keep a larger allowance in a data pack. If you use the service frequently, compare monthly plans too; a larger allowance alone is not a reason to choose this option. This pack includes 3000GB, lasts until used and never expires. Route availability and device support follow the same rules as other plans; a larger allowance does not mean a dedicated route or guaranteed access to any particular platform.

3000GB, valid until used
Never expires
Unlimited simultaneous devices
14-day refund policy

Choose this plan

Shared Rules / The Same for Every Allowance

Included with every plan

Routes and Device Support

Coverage across 90+ countries / 210+ routes, with unlimited simultaneous devices. Supports Windows / macOS / iOS / Android / Linux. Compare data allowances and billing options when choosing a plan. When selecting a route, check the region required by your destination service; treat these as separate decisions.

Unlimited devices make it easier to switch between devices, but do not increase your data allowance. Client downloads are available in the user panel; sign in to get your subscription. For iOS, follow the access instructions shown in the panel.

Privacy and Help

All plans follow a no-logs policy. Read the Privacy Policy for details. If you’re new, follow the connection guide to import your subscription. For order or connection issues, sign in to the panel and open a support ticket, including what you were doing when the issue occurred.

Streaming and access to AI tools are also subject to each platform’s regional, account and service rules. A plan’s data allowance does not include platform memberships or guarantee access to specific content. For streaming, read our streaming access guide.

Compare Billing Options

Price is only one difference. Monthly plans suit ongoing use and reset on a set date; data packs are based on a total allowance and actual usage.

What to Compare	Monthly plan	Data pack
Price and allowance	¥9.9/month for 60GB ¥18/month for 250GB ¥28/month for 500GB	¥158/300GB ¥358/1000GB ¥658/3000GB
Allowance rules	Data resets monthly on the activation date	Valid until used; never expires
Mid-cycle upgrade	Price difference prorated for the remaining days	Monthly plan upgrade proration rules do not apply
Simultaneous devices	Unlimited	Unlimited
Route coverage	90+ countries / 210+ routes	90+ countries / 210+ routes
Refund policy	14-day refund policy	14-day refund policy
Best for	Regular use with predictable monthly needs	Occasional use where data validity matters

Order and Payment Details

Payment Methods and Getting Started

Alipay, WeChat Pay and USDT are accepted. Use this page to review plan details; orders and payments are handled in the user panel. No email address is needed to create an account—just choose a username and password. Keep your login details safe; use the same account to check orders and submit support tickets.

AlipayWeChat PayUSDT

From Choosing a Plan to Getting Your Subscription

Check your order details. Open the plans page in the panel and confirm whether you’ve selected a monthly plan or a data pack. Check the price and data allowance for each item. If you already have a plan, check its current status first so you don’t mistake an upgrade for a separate data pack.
Pay through the checkout page. Select a payment method offered on the page and review the payment details before continuing. For USDT payments, use the network and payment details shown at checkout. Do not rely on details from past orders or messages.
Check the result in the panel. After payment, review your order and plan status. If the status hasn’t updated, keep your payment receipt and check the order before trying again. Avoid making repeated payments. If you need help, open a support ticket with the order and payment details.
Get and import your subscription. Sign in and open the subscription and client download section, then follow the guide to connect. Order payment, subscription retrieval and client connection are separate steps; check each in turn rather than assuming that payment alone means you’re connected.

Check your plan in the panel →

Refunds and Support Tickets

14-day refund policy

Before requesting a refund, check the refund terms in the Terms of Service. To request one, sign in to the user panel, open a support ticket and specify the order and your request. Order details help us locate the payment record; don’t post account or payment information publicly.

Check for a reply in the same ticket after submitting. Keep any follow-up details in that ticket so the full context stays together. Refund progress is provided through the ticket; this page does not promise a processing or arrival time. If you’re experiencing connection issues, you can also consult the Help Center and decide whether to continue troubleshooting.

Open a Support Ticket

Billing and Refund FAQs

How much do the plans cost?

Plans start at ¥9.9/month for 60GB, with 250GB for ¥18/month and 500GB for ¥28/month. Data packs cost ¥158/300GB, ¥358/1000GB or ¥658/3000GB; they last until used and never expire. Monthly plan data resets each month on the activation date.

How many devices can I use at once?

There is no limit on the number of devices connected at the same time. Supported platforms: Windows / macOS / iOS / Android / Linux. Unlimited devices does not mean unlimited data, so keep your selected plan’s data allowance in mind.

How long is the refund period, and how do I request a refund?

Refunds are available within 14 days, no reason required. Sign in to the user panel, open a support ticket, and specify the order and your request. Check the refund terms in the Terms of Service before submitting, then track progress in the same ticket.

Which payment methods are accepted?

Alipay, WeChat Pay and USDT are accepted. Choose a plan in the user panel, then check the price, data allowance and billing method on the order confirmation page. Follow the checkout instructions to pay, then return to the panel to check the order status.

When does monthly plan data reset? Can I upgrade mid-cycle?

Data resets monthly on the activation date. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Check your current plan and the upgrade details in the panel before proceeding. Monthly reset rules do not apply to permanent data packs.

Do I need an email address to create an account?

No email address is needed. Create an account with a username and password. Keep your account details safe; after signing in, you can check your plan, get your subscription and access the client download page in the user panel.

Visit the Help Center →