Shenzhen–Hong Kong routes and international connections across 90+ countries
VPNHearCross-Border Network Acceleration
From Shenzhen–Hong Kong routes to destinations worldwide, plans start at ¥9.9/month, with no email address required.
- 14-day refund policy
- No-logs policy
- Alipay / WeChat Pay / USDT
- Unlimited simultaneous devices
- Windows
- macOS
- iOS
- Android
- Linux
- Japan
- United States
- Hong Kong
- Singapore
- Canada
International routes for everyday use
Start with how you plan to use the service, then check the details. The menu on the left covers routes, privacy, devices, and accounts. Select a topic to see the specifics.
Check the actual connection during peak hours
Performance during peak hours depends on the entire path between your local network, the route you select, and the destination service. VPNHear offers routes between Shenzhen and Hong Kong, as well as international connections. First, confirm the destination you need, then check loading, playback, or file transfers in the apps you use. If a route is congested, keep the same destination region and try another route; this makes comparisons more useful than switching regions repeatedly. Route status is for reference only, so verify performance in real use. If issues persist after switching routes, describe what happened and include any error message in a support ticket through the dashboard.
90+ countries / 210+ routesDashboard support tickets
Check the privacy policy for details
VPNHear follows a no-logs policy; see the Privacy Policy for the specific scope of data handling. You can create an account with a username and password—no email address required. Your network connection and accounts on destination websites are separate matters: signing in, saving sessions, or authorizing apps is subject to each platform’s rules. Keep your account password and subscription details secure, and avoid sharing subscription information in public posts or screenshots. For help, describe the issue in a dashboard support ticket and leave out personal details that are not relevant to troubleshooting.
No-logs policyNo email required
Use one account across devices
There is no limit on simultaneously connected devices. Supported platforms include Windows, macOS, iOS, Android, and Linux. Configure each work computer and mobile device according to its operating system; there is no need to disconnect repeatedly just to switch devices. System permissions, proxy settings, and background management vary by device, so check the connection on each one. Unlimited devices does not mean unlimited data, so keep an eye on your plan’s remaining allowance. Subscription details are available in the user dashboard after you sign in; follow the dashboard for client access and platform requirements.
Unlimited simultaneous devicesWindows / macOS / iOS / Android / Linux
Match the region and keep sessions consistent
When accessing AI tools such as ChatGPT, check service availability, account eligibility, and your network connection. First, review the tool’s official information on supported regions, then choose a matching exit location. Loading the home page does not confirm that sign-in, chats, and file uploads will work. Test the features with your usual account and, once they work, keep the exit region consistent where possible. If you see an access notice, determine whether it relates to your account or your connection before switching routes. VPNHear provides cross-border network connectivity; it does not provide third-party accounts or include subscriptions to third-party tools.
90+ countries / 210+ routesFollow each platform’s rules
Find the title, then test playback
Streaming platforms typically show content based on your exit location, account region, and licensing rights. Before choosing a route, check which catalog you need, then test playback of a specific title; a page loading successfully is not enough. HD playback also depends on your device’s decoding capability, platform plan, and local network. A network connection cannot replace these requirements. If you see a region or proxy warning, check your exit location and client status, then follow the platform’s troubleshooting guidance. VPNHear’s route coverage does not guarantee ongoing access on every platform; available titles and playback quality depend on the platform’s actual results.
Monthly plans and data packages availableCheck each platform’s regional rules
Judge by how it works for you
VPNHear offers a 14-day refund policy. See the Terms of Service for eligibility and details. Once you start using the service, test the websites, work tools, and streaming services you rely on over your usual networks instead of judging by connection status alone. To request a refund, sign in to the user dashboard, submit a support ticket, and check the relevant order. Payments are accepted via Alipay, WeChat Pay, and USDT; payment and order status are shown in the dashboard. Before choosing a plan, review the billing details and compare the monthly reset rules with how data packages work to find the right fit.
14-day refund policyAlipay / WeChat Pay / USDT
Route directory
Popular locations and route selection
VPNHear covers 90+ countries and 210+ routes. The locations below are common starting points to help you choose a destination. Check the user dashboard for current city names, route names, and types. Routes in the same location may take different paths, so geographic distance alone is not a reliable guide to performance.
For everyday browsing and work, start with a location that matches the service you want to use. For streaming or tools with regional requirements, check the platform’s service area before choosing an exit location. If the connection has issues, keep other settings unchanged and check your local network, client status, and target app one at a time. Changing several settings at once makes it harder to identify the cause.
| Country / Region | City | Route type | Streaming support |
|---|---|---|---|
| Hong Kong | Check the dashboard | Check the dashboard | Check the platform’s regional rules |
| Japan | Check the dashboard | Check the dashboard | Based on actual playback |
| Singapore | Check the dashboard | Check the dashboard | Check the platform’s regional rules |
| United States | Check the dashboard | Check the dashboard | Based on actual playback |
| Canada | Check the dashboard | Check the dashboard | Check the platform’s regional rules |
Clients and subscriptions
Connect desktop and mobile devices
Clients and subscriptions are managed through the user dashboard. Sign in first, then open the section for your device’s operating system. Get your subscription from the dashboard after signing in; iOS access requirements are shown there. Marketing pages do not provide direct installation downloads or display personal subscription details.
Before setup, confirm your device’s operating system. Get the client and import your subscription by following the dashboard instructions, then refresh the route list, choose a location, and connect. A successful import only completes setup; open the apps you use to verify the connection. If Android disconnects when you switch apps, check the system’s background management settings. On desktop, check for conflicts with other network tools that may be running.
Billing
Monthly plans and data packages
If you use the service regularly, compare monthly plans based on your typical data needs. If your usage is occasional, consider a data package that stays valid until used up and never expires. The monthly prices are listed here; data allowance and connection speed are separate things. A larger allowance suits heavier usage, but does not guarantee additional access to any particular website or app.
Data resets monthly on your activation date, not at the start of each calendar month. When you upgrade mid-cycle, the price difference is prorated for the remaining days. Before upgrading, check your current plan, remaining data, and order details in the dashboard. Devices are unlimited, but data usage still matters when several devices are connected—especially for video, file syncing, and large downloads.
Monthly plan · 60GB
¥9.9/month
For browsing, text chats, and light work; first check how much data your usual apps use.
- 60GB per month
- Unlimited simultaneous devices
- Data resets monthly on the activation date
- 14-day refund policy
Monthly plan · 250GB
¥18/month
For work plus regular video streaming and file transfers. Choose based on your actual usage.
- 250GB per month
- Unlimited simultaneous devices
- Data resets monthly on the activation date
- 14-day refund policy
Monthly plan · 500GB
¥28/month
For heavier video streaming and large file use. A larger allowance still requires keeping an eye on your remaining data in the dashboard.
- 500GB per month
- Unlimited simultaneous devices
- Data resets monthly on the activation date
- 14-day refund policy
Before you start
Common account and connection questions
Accounts, subscriptions, and clients are separate steps. First identify where you’re stuck, then follow the relevant guidance. If you need help, submit a ticket in the user dashboard after signing in.
Do I need an email address to create an account?
No email address is required. Create an account with a username and password. Keep your login details safe, and avoid usernames that are easy to confuse or reusing passwords from other websites. After signing in, you can check your plan, get your subscription, and submit support tickets in the dashboard. Don’t include personal subscription details in public screenshots or share them with unfamiliar websites.
Can I connect multiple devices at the same time?
There is no limit on simultaneously connected devices. Windows / macOS / iOS / Android / Linux are supported. Configure and test the connection separately on each device. Device limits and data allowances are separate: when using multiple devices, keep an eye on your plan’s remaining data. Unlimited devices does not mean unlimited data.
How do I choose between a monthly plan and a data package?
Monthly plans start at ¥9.9/month with 60GB, and data resets monthly on your activation date. Data packages remain valid until used up and never expire. If you use the service regularly, choose an allowance based on your monthly usage; for occasional use, compare data packages. When you upgrade mid-cycle, the price difference is prorated for the remaining days. Check the dashboard details before making changes. See the Plans page for a full price and data comparison.
The client says it’s connected, but an app won’t open. What should I do?
First, distinguish between establishing a connection and accessing the target app. Check that your subscription is up to date and that the selected location meets the service’s requirements, then check your local network and client permissions. Keep the location the same and try another route, then compare how other apps perform. If only one platform has an issue, check your account eligibility and the platform’s status. When submitting a support ticket, include your device’s operating system, location, what you were doing, and any error message. Do not include your full subscription details.
How do I request a refund, and which payment methods are supported?
VPNHear offers a 14-day refund policy and accepts Alipay / WeChat Pay / USDT. Review the Terms of Service for refund eligibility, and submit a request through a support ticket in the user dashboard. Check how the service works with your usual network and apps. If the issue is just setup, you can first follow the guide to import your subscription and test the connection before deciding what to do next.
Usage notes and guides
Setup, devices, and tool access
Start with the setup process, then look up specific issues by device or app. Articles distinguish practical advice from service terms. For plans, refunds, and account requirements, also check the dashboard and relevant policy pages.
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First Month Free
No email address required. Create an account with a username and password, then check the plan details before setting up your devices.